Values, mission, vision and commitments
Our values are based on the concepts of trust, humanity, solidarity, dignity, integrity, autonomy and privacy of the resident.
Our primary mission is to protect and support independent or disabled residents and/or those who have reduced mobility, in order to ensure their quality of life and physical, psychological and social well-being.
Our vision is to provide a serious and adequate social response to community needs, with humanized care and respect for the uniqueness of every resident.
First and foremost, our priority is to establish clear commitments with our residents, such as:
Safety
Services provided and available equipment ensure a totally safe environment. Our institution complies with the Rules of Procedure relating to the reception of autonomous elderly people and those who have reduced mobility, as well as meeting all the regulations in force regarding the safety of the people and the building :
- Comfortable and safe rooms and spaces
- Permanent vigilance 24h
- Secured and controlled accesses
- Emergency call system.
Quality
From the design to the completion of the institution, through maintenance, quality always come first, as well as the services provided and the team's behavior towards residents. Our priorities are:
- Qualified staff training
- Quality of services and satisfaction of the residents
- Coexistence
- Well-being of the residents
